How do I track my Kurt Geiger order?

All international orders are tracked and once your order has left our UK warehouse, you’ll get a dispatch email from us and then updates from DHL with your tracking number to track your parcels progress online.

Once you have received your dispatch email you can track your order here. Please allow 24-48 hours for courier updates.

To track your parcel you will need your Kurt Geiger order number which will start with KGUSXXXXXX and is 8 digits long.



Delivery Timeframes

Orders are dispatched from our UK warehouse via DHL and usually take around 3-7 days to reach most of the US

Please keep an eye on your delivery tracking via the courier website for updates and any local area delays.

Our couriers will deliver between 7am-10pm. Delivery notifications will be sent by the courier, should you not be home when your delivery is made, the courier will leave your order in a secure location or with a neighbor.



Not going to be in?

You can use the DHL On Demand Delivery notifications to manage all your delivery preferences, including vacation hold, safe-place, delivery to a neighbour or delivery to a local service point.

Please note, by leaving delivery instructions on your parcel, you are accepting responsibility for it once delivered.