When is the payment processed for my order?

Orders that are successfully placed will be charged at the time of order placement, and you will promptly receive an order confirmation email.

In the event of a cancellation post receipt of the confirmation email, refunds are typically processed within 3-5 days.

Payment for the following is also taken instantly...

  • PayPal 
  • Amazon Pay
  • Apple Pay

Pending information:

For orders cancelled before confirmation, no charges apply, though you may see a 'pending' or 'reserved' amount on your account during this period.

In such cases, though the funds are reserved on your account, they are not debited. The reserve can persist for up to 10 working days post-authorization, and we, unfortunately, lack control over its removal. For further assistance, please contact your bank or card issuer.

If you have been incorrectly charged, you can contact us and we'll be able to look into this further for you.