How long will it take for my refund to process?

Great news! We now offer Free US returns via FedEx.

After posting your item back to us, you can track your return with your proof of postage receipt, to see if it has arrived (CA 92518). This usually takes around 7 business days.

Please visit the FedEx website here to track your return.

Once we have received it, please allow up to 14 business days for your refund to be processed.

There is no need to contact us. You'll receive an automatic email to let you know it's been processed.

You should then receive your funds back to your account within 3-5 business days

For any queries, our customer service team can assist but please ensure before contacting us, you have tracked your return and checked that this has arrived at our warehouse first (CA 92518) as we will only be able to assist if it has arrived back to us and the 14 working days have passed.