Loyalty Gift Terms & Conditions

General Terms & Conditions for Loyalty Codes

  • Loyalty Gift codes are redeemable only on kurtgeiger.us and are subject to exclusions listed below.

  • Codes cannot be combined with other discounts or exchanged for cash.

  • Purchases must exceed $150 after the voucher is applied and before shipping; orders below this value will be cancelled.

  • Each code is single-use, linked to the email address it was issued to, and applies only to eligible items.

  • Codes are non-transferable and non-giftable.

  • Codes expire 3 months after issue date.

  • Codes will not be reissued if orders are returned, partially cancelled, or refunded.

  • For multi-item orders, the discount is split proportionally across items and will not be reallocated if some items are returned.


Exclusions

  • Codes cannot be applied retrospectively or to past purchases.

  • Sale or promotional items are excluded.

  • Gift boxes and delivery costs are excluded.

  • Offer excludes purchases of gift cards, gift boxes, personalized purchases (like our 'One Of Our Kind' collection) and collaboration pieces (such as Dora Larsen)

Returns

  • Returning items purchased with a Loyalty Gift code means the discount value is forfeited.

  • Refunds will only be issued for the amount paid after discount, not the discount value itself.

  • Codes are not reissued after returns or cancellations.


Store Redemption

  • Loyalty Gift codes are redeemable in US Kurt Geiger freestanding stores only. Concessions and outlet stores are excluded.

  • Present the original Loyalty code email at the till before payment. Printouts or screenshots will not be accepted.

  • Each code is single-use, applied only to eligible items, and linked to your email address.


Birthday Gifts

  • Ensure your birthday is entered and updated in your Kurt Geiger account at least 7 days before your birthday to receive your gift.

  • Birthday codes are emailed once per year on or around your registered birthday.

  • Code value: $30.

  • Minimum spend: $150.

  • Valid on full-price items only, excluding sale/offer items, gift cards, and gift boxes.

  • Codes are valid online only at kurtgeiger.us.

  • Codes are single-use, linked to your Loyalty Level and email address, and expire 3 months after issue.

  • Birthday codes cannot be backdated or applied retrospectively.

  • Only one birthday gift code is issued per customer within a 365-day period.


Loyalty Rewards and Marketing Communications

To remain eligible for loyalty rewards, exclusive offers, and member benefits, you must maintain an active subscription to our marketing communications. 

If you choose to unsubscribe at any time, any rewards, offers, or promotional communications issued during the period of your opt-out will not be delivered to your inbox. 

Such offers cannot be backdated, reissued, extended, or applied retrospectively if you later choose to resubscribe.