Frequently Asked Questions
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How do I track my Kurt Geiger order?
Can I make changes to my Kurt Geiger order?
Delivery & Shipping Services
How do I return?
What is your Returns Policy?
How long will it take for my refund to process?
Can I have a replacement returns label?
An item I love is out of stock, will you be getting more?
What discount is available for new customers?
Why doesn’t my promotional code work?
What payment methods can I use online?
Need Help?
Promotions & Offers
- What discount is available for new customers?
- Why doesn’t my promotional code work?
- Blog Competition - Terms and Conditions
- What discounts do you have available for keyworkers?
- What offers do you currently have?
- I signed up on the website but haven’t received my code yet, why is this?