Frequently Asked Questions
How do I track my Kurt Geiger order?
Can I make changes to my Kurt Geiger order?
Delivery & Shipping Services
Important Information for International Shipping
What is your Returns Policy?
How do I return?
How long will it take for my refund to process?
An item I love is out of stock, will you be getting more?
What discount is available for new customers?
Why doesn’t my promotional code work?
- What discount is available for new customers?
- Why doesn’t my promotional code work?
- What promotions/offers do you currently have?
- I signed up on the website but haven’t received my code yet, why is this?
- What are the promotional code terms & conditions?
- Where do I enter my promotional code?