Why Has My Payment Declined?

We know it’s frustrating when a payment doesn’t go through! Here are a few things to check:

For Card Payments:

  • Is your card expired?
  • Are the details entered correctly (card number, CVC, and expiry date)?
  • Does the billing address match the one registered with your bank?
  • Do you have sufficient funds available?

For PayPal Payments:

Does your PayPal email match your billing address?
Is your PayPal account in good standing with sufficient funds?

Still Having Trouble?

If your payment continues to be declined, we recommend reaching out to your card issuer or bank for further assistance. And of course, if you need any help from us, feel free to get in touch