Not going to be home? No problem — FedEx makes it easy to stay in control of your delivery.
Deliveries can take place any time between 7:00 AM and 10:00 PM.
Once your order is dispatched, you'll receive an email with your tracking details — please keep this safe. Use your tracking number to monitor your delivery and ensure someone is available to receive it.
If no one’s home, the courier will:
- Leave the parcel in a secure location
- Leave it with a neighbour
To help avoid delays, please make sure there’s easy access to your property during the expected delivery window.
Need to make changes?
We recommend using FedEx Delivery Manager to:
- Redirect your parcel to a nearby location with later hours
- Reschedule the delivery
- Set up delivery alerts by email or text
You can track your order here using your tracking number.
📦 Just a heads-up — if you leave specific delivery instructions (like “leave in porch”), it’s your responsibility once the parcel is delivered. Please make sure it’s somewhere safe — we want your shopping to arrive securely!
Still need help? Get in touch — our team’s happy to assist.