Terms & Conditions for Loyalty Gift codes

Please check your Loyalty code email for details including minimum spend, expiry date and exclusions as this may vary from offer to offer.

General Terms and Conditions for Loyalty codes (welcome/renewal/promotion):

  • Loyalty Gift codes cannot be used in conjunction with any other discount (including sale/offers on items) or exchanged for cash.
  • Loyalty Gift codes cannot be used for purchases with a total value that is lower than the value of the voucher. The sum total of the purchase, after the voucher is applied and before shipping must exceed $1. Orders below this value will not be able to be processed and will get canceled.
  • Each code is only redeemable once and is applied to eligible items in the order.
  • The Gift code is only redeemable once and linked directly to your email address. Codes cannot be gifted or transferred.
  • The Gift code is only valid for 3 months after the issue date. We are unable to reissue if the order or items are returned or if part of the order is canceled.
  • Loyalty codes may only be redeemed on Kurt Geiger items on https://www.kurtgeiger.us/. Please see below for exclusions.
  • For orders containing multiple items - The discount is split between the items so that the discount share per item remains the same for all items in the order. The respective reduction of the individual items of a purchase remains, even if some items of the purchase are returned. The discount advantage of the loyalty voucher/code will not be redistributed to the remaining items of the order in case of a return.

Exclusions

  • The Loyalty Gift code cannot be applied retrospectively or to past purchases.
  • The Loyalty Gift code cannot be applied to items in sale / offers. 
  • Excludes Matthew Williamson.
  • This offer cannot be redeemed against NHS/Charity products, Gift Boxes or Delivery Costs.

Returns

In the case of a return, the discount advantage received through the Loyalty Gift code (value of the voucher) expires. Only the amount paid for the item(s) will be refunded, not the savings from the loyalty code.

Birthday Gifts

  • Please ensure you have updated your birthday on your Kurt Geiger account.
  • Your gift will be emailed on your birthday but to ensure you receive this, please ensure your birthday has been entered into your account information at least 7 days before the date.
  • We are only able to issue birthday codes for birthdays in the future and are unable to backdate these or apply them retrospectively.
  • Only one birthday gift will be sent per customer in a 365-day period.
  • These codes can only be used on full price items.