How do I return my order?

Great news! We now offer Free domestic US returns.

Please return your unworn item within 30 days of purchase for a full refund of goods. All items must be returned with original packaging and all barcodes and tags. Please click here for our Return Policy.



Follow the instructions below to return your item(s):

1. Package up your items and include your completed returns note. Please ensure any previous shipping labels on the parcel have been removed or covered.

2. Attach your pre-paid FEDEX sticker to the parcel and take to your nearest FedEx drop-off location found here.

3. Ensure you obtain proof of postage from the drop off location. Please keep this until your return has been received and your refund processed.

Please note, if proof of return is not obtained or kept then unfortunately we will be unable to assist with returns queries.


We do not offer exchanges on online orders. Should you wish to replace an item or get a different size/color then you will need to place a new order.

Kindly note, this service is for items purchased from only and may not be used for items purchased from external retailers. Kurt Geiger cannot be held responsible for receiving items returned to us where purchased from another retailer or website, all items will be returned to you.

Please contact your original retailer directly for queries.