My Order
- How do I track my Kurt Geiger order?
- Can I make changes to my Kurt Geiger order?
- Where is my Kurt Geiger order?
- When will I receive my Kurt Geiger order confirmation?
- Why has my item/order been cancelled?
- I've received an incorrect item in my order, what do I do?
Shipping & Delivery
- Delivery & Shipping Services
- How do I track my Kurt Geiger order?
- I live outside of the US, how do I place an order?
- Will I be charged VAT?
- Will the weather delay my order?
- What happens if I’m not in when my delivery arrives?
Returns & Refunds
- How do I return?
- What is your Returns Policy?
- Extended Christmas Returns 2021
- How long will it take for my refund to process?
- Can I have a replacement returns label?
- What is your Returns Policy for sale items?
Product & Stock
Promotions & Offers
- What discount is available for new customers?
- Why doesn’t my promotional code work?
- Blog Competition - Terms and Conditions
- What discounts do you have available for keyworkers?
- What offers do you currently have?
- I signed up on the website but haven’t received my code yet, why is this?
Kurt Geiger Stores
My Account
Payment & Security
Policies
- Gender Pay Gap Statement
- Kurt Geiger Group Tax Strategy
- Terms & Conditions
- Accessibility statement
- Kurt Geiger Modern Slavery Act Statement
- Cookies & Privacy Policy